Articles
AlarmBiller Conversion Items
Unlike the data conversion using scripts in Sedona Office, the Alarm Biller conversion uses the same uploading tool the customers have access to. The list below contains all the available items included in the uploaders.
Customer
Site
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AlarmBiller Null Values
Alarm Biller does not have as strict of a requirement as Sedona Office when it comes to fields required not to have null, but there are some fields in each table that can cause issue. Due to this you may need to update a field to stop errors. The fi...
Delete All Data in AlarmBiller and keep Setup Tables
When doing data imports for new customers, you will need to reset the database between each pass. In order to clear the old data, but keep the company setups you will need to use the script below on the customer data base:
--truncate TABL...
How to attach a document to a work order so that customers can see them (AlarmBiller)
AlarmBiller allows Dealers to add documents to a work order and gives the ability to be set that document as Dealer (internal) or Customer (external) facing. Follow these steps below to add a document to a work order Go into the work order in ...