Process:
Implementation of Sedona-X
Sales
Project Management
-Receives Sale
-Sends Kick-off information email to the customer (email template below)
-Confirm prerequisites
-Schedule Resource
IT Support
-license the app
-Export FSU Users- send to the customer to add (emails and user groups)
Project Management:
-Receive edited spreadsheet
-Schedule final import of final spreadsheet
IT Support:
-Import final spreadsheet from customer
Project Management:
Closing email w/training information and support information
