SX Internal Testing We’re Sorry Error
While testing issues internally we often have to switch between customer databases, and even which product SX is connecting to.
If you switch between customer databases and a ‘We’re Sorry’ error immediately pops up, the problem may be the switch between the databases and not the customers database itself.
Deleting and re-downloading the app usually corrects the error. But if errors persist try manually clearing the cache and also the app data.
To do this for Android go to Settings – Apps – SedonaX Mobile – Storage – Clear Cache AND Clear Data.
