Author: Craig Floyd
Issue: When Blackleaf requests access to Hosted Clients.
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Resolution:
- Grant Blackleaf Admin access to Hosted Server
- Login to the requested Hosted client’s server
- Click the Start Button and search for “Edit local users and groups” -> then Launch
- Click Groups
- Double-Clicks Administrators
- Click Add
- Type “Blackleaf_users”
- Click Ok
- Grant Blackleaf the Desktop view
- Launch AdminTool
- Click Applications
- Double-click “Microsoft Remote Desktop”
- Click Add
- Type “Blackleaf_users””
- Click Ok
- Click Save
- Grant Blackleaf access to TSP Database
- Launch SSMS
- Logon TSP and SQL Server using sedonauser
- Expand “Security”
- Right-Click “Logins”
- Click “New Login”
- Click “Search”
- Click “Object Types”
- Ensure “Groups” is the only option selected
- Type in “Blackleaf_Users”
- Click Ok
- Click Server Roles
- Click “sysadmin”
- Click User Mappings
- Select required Databases
- Click Ok