If you are changing from one Merchant ID to another, or the user has added a new Merchant ID, that will not automatically take effect. The Merchant ID is configured on the Branch table of Sedona Setup. To update the Merchant ID, go to Sedona Setup. Select the “Branches” option, select the Branch you would like to update, select the new Merchant ID from the drop-down, and Apply it.
*Note* - If the MID on a branch is changed, any payment methods that were tokenized under the original MID will no longer function. A token migration is required which requires data work from both Forte and SedonaSupport. See separate document regarding adding a new merchant ID, for details on steps for token migrations. Make sure those steps are completed before changing the branch MID, or the existing payment methods will fail.
