You will need to run this tool on each workstation/server that needs Manitou integration to get them corrected. Below is the download link and instructions for using.
Tool Download: http://files.sedonaoffice.com/SedonaOffice_Files/Tools/ManitouKeyCheck2_0_0.zip
Extract the contents to a directory the Windows user has Read/Write permissions to.
Run the ManitouKeyCheck.exe as Administrator.
Once the tool fires up it will check each database for Manitou integration. If your Manitou version displays a version number other than 0.0 then you can select the Update button to update the integration files on the workstation.
Note that all workstations/servers that will be using the integration will also need to be approved in Manitou Supervisor Workstation. Sometimes the machine can show up multiple times in the Supervisor Workstation and each will need to be approved.
If the tool does not correct the issue, or the Manitou version displays as 0.0, please send a screenshot of the tool and we can troubleshoot the issues.
If the tool errors out, probably because trying to go online instead of local for files. Need to extract the zip to a valid path and Alt-Left click on the update button to specify the local path.
If your Manitou version has been updated, then your clients also need to have their integration files updated. You will need to run this tool on each workstation to get them corrected. Below is the download link and instructions for using.
Tool Download: http://files.sedonaoffice.com/SedonaOffice_Files/Tools/ManitouKeyCheck2_0_0.zip
Extract the contents to a directory the Windows user has Read/Write permissions to.
Right-click > Run the ManitouKeyCheck.exe as Administrator.
Once the tool fires up it will check each database for Manitou integration. If your Manitou version displays a version number other than 0.0 then you can select the Update button to update the integration files on the workstation.
Sometimes the tool can’t reach the Manitou server due to network routes and rules and will just display a version of 0.0. In this case, you will need to ALT + Left Click on the 0.0 in order to edit it, type in 1.64.194 (or your current Manitou version), and then press the Update button to update the integration files.
If you receive an error when selecting the update integration button, follow these steps.
Run the application again, but this time, ALT + Left-Click on the Update button. This will open a Windows Explorer browser. Locate the directory where you extracted the tool and select the folder that represents the version of Manitou you are running (e.g. 163 for 1.63). Once selected, hit OK, and the files will load in.
If the integration still does not work after running the tool, please verify the following:
Bold has added their integration files to the workstation (in the SedonaOffice install directory, look for Basic.dll and ServerInterface.NET.dll)
The workstation is authorized in the Manitou Supervisor Workstation (there may be multiple entries, so make sure all entries for the workstation are authorized).
The credentials for Manitou and the Manitou SQL server in SedonaSetup > Integration Setup > Select Manitou are correct and the workstation can ping the Manitou SQL server by name.
If the above still doesn't work, we can schedule a LiveAssist and investigate.
