The above message can occur when the CS_Integration_Id of the alarm company is not set to a non-integration value.
If this value is not set to 1, then the system will be looking for an external link and cause a number of message to appear when trying to use that Alarm Company. To resolve, run:
Select * from CS_Alarm_Company
This will show you the company and its ID. Then run:
Update CS_Alarm_Company
Set Integration_ID = 1
Where Alarm_Company_ID = ReplaceWithID
