Prerequisites
- Customer would need to purchase NotifyMe from Sales.
- Boldnet is required.
- A dealer and test account is required and should be provided by the customer.
- Integration Gateway needs to be installed.
The IT team MUST open Ports 6990 for the Application Server and 6992 for the Sentry from the Boldnet server(s) to the Manitou server(s). This is crucial for the complete functionality of Bold NotifyMe.
Integration Gateway
Bold NotifyMe requires the Integration Gateway service. This document will not cover installing Integration Gateway itself as that product supports more than just this one integration. For the rest of this document, it is assumed that the Integration Gateway has been properly installed and configured into the Manitou system.
Configuration of the Integration Gateway specific to Bold NotifyMe consists only of setting the driver in the IntegrationGateway.exe.config file located in the Manitou directory on the server. The following line must be present under the drivers section.
<add name="BoldNotifier" driverType="BoldNotifier" version="1"/>
Supervisor Workstation Configuration
There are four things that must be configured in Supervisor Workstation. Two of these require the central station to have been setup in the Bold NotifyMe portal.
Bold NotifyMe Connection Info
The connection info and Central Station ID must be set in the Supervisor Workstation. These can be found under Options > System.
The production path for Bold NotifyMe should be as follows: https://boldnotifyme.com/bnm/service/api
The Central Station ID (CSID) is provided through the Bold NotifyMe portal. It is created by Bold when a new Central is setup in the portal. It can be seen on the main Central Station tab on login. Login to the portal using your BoldGroup email address. Contact your lead if you do not have a login.
This entire GUID must be copied into the Supervisor Workstation field for CSID.
IMPORTANT: If they were on Manitou 2.0, you will need to work with Development to change their existing CSID and remove the dashes. Also their BoldNetNEO API Version will need to be changed.
Monitoring Service Setup
A Bold NotifyMe monitoring service must be defined so that it can be added at the account level. This is done in the Supervisor Workstation under Maintenance > Setup > Monitoring Types. It must be at the Customer Level and have the Bold NotifyMe attribute.
Internal Signal Processing
The last piece that must be set up is for internally generated signals to be sent through the programming in order for NotifyMe commands to operate. These would be for things like Late-to-Open and Late-to-Close alarms. There are two Signal Processing MOPTIONS that must be set to Yes. These are "Allow signal programming processing commands to affect internally generated signals" and "Cancellation of a CanCancel alarm can occur across different transmitters". Once these are set, the standard NotifyMe programming will work on internal signals.
Operator Workstation Configuration
This section is focused on the basic setup required to get NotifyMe to a working state except for applying programming. Programming will be covered in a separate section entirely. There are three basic areas that need configured in OWS; Monitoring company, dealer, and account.
Monitoring Company Configuration
There is a global flag for the monitoring company to enable NotifyMe. It must be turned on for NotifyMe to function. This is found under Maintenance > Monitoring Company on the Options card.
The Following Dealer and Account Creation Settings need to be applied to the test account and test dealer.
Dealer Configuration
Each dealer can be enabled / disabled separately. This affects all customer accounts under that dealer. This flag can be found on each Dealers Details section under the Dealer Options card.
Each Dealer must be configured in the Bold NotifyMe Portal. This is done by navigation to the Dealer tab under the Central Station. Here you will find a list of existing dealers. A dealer only needs to be added once. The most important part is the Manitou Key which provides the proper linkage. This must be set to the Dealer ID as found in Manitou.
This is NOT the Dealer Serial Number. It must be the Dealer CONTID. The Name in NotifyMe is just for reference.
Dealer information is not automatically synchronized to the NotifyMe Server. It must be done Manually through the Bold NotifyMe portal before accounts under that dealer have the Monitoring Service added!
Account Configuration
A monitoring service must be added to each account that is to be used in Bold NotifyMe. This must be added at the company level on the Customer account under Monitoring Services.
When the monitoring service is added to the account, the details of the account and contact list will be synchronized with the NotifyMe server. This is used during the end user registration process as well as presented in the Mobile App. Changes on the account will also be synchronized as long as the monitoring service is present.
Testing Bold NotifyMe prior to Training
As mentioned earlier you will need to test that you are able to register an account on the NotifyMe app. We will be assuming you have a test Dealer and Test Account with the Test Dealer Assigned to it.
- Open the Test Account in Operator Workstation and navigate to Contact List
- Select Edit, click Contact, and select Add.
- Input your name and Phone Number under Mobile and select OK.
- Once this is done you can navigate to the NotifyMe Portal and go to Dealers and make sure your contact shows up under users
- Be sure that a signal can send a message to a NotifyMe phone/app before handing the project over to the Training team.
