When a work order/service call is closed out and invoiced the labor will be shown as a single line item. We have sent this to our Product Management Team for review, however, you can manually adjust this as shown in the below example.
Let’s say we had a service call that required eight hours of labor at $25 an hour. The work order and invoice will look like this…
The issue is the labor is added as a single line item with the total of the labor in the Rate column and a quantity of 1.00
What you would need to do is go into the invoice in question, click the edit, and modify the rate and quantity like this…
