Min Software Version
- AB 4.8.0+
- SedonaOffice 6.1.0.51+
- SedonaCloud 1.24+
- Manitou 2.1.20+
Manitou to SedonaOffice
- High level Integration Description
Functionality
- Automatically create SedonaOffice customer, site, and system when Manitou Account is created.
- Link a Manitou Account to an existing SedonaOffice customer, site, and system.
- Create recurring items in SedonaOffice based on Monitoring Services added to Manitou Account
- Update common fields in SedonaOffice when they are changed in Manitou
- View Accounting status in Manitou Client
- View open service tickets and service history from SedonaOffice. Can auto-launch Accounting client as well
- Dealer billing can be calculated and pushed into SedonaOffice
Benefits
- Reduce double data entry into two systems
- Add Manitou and SedonaOffice Customers
-
- Link Manitou and SedonaOffice Systems
-
- Manage Monitoring Services and Recurring Charges
- Keep data synchronized across platforms
- Be aware of accounting status for an account while doing data entry or handling alarms.
- Be aware of service tickets tracked in the accounting system
- Be able to accurately calculate and bill for events tracked in the monitoring system (I.e. signal overages) while still handling the invoicing in the accounting system
- Necessary Prerequisites
- Manitou 2.1.20
- Package 91
- Applicable Licensing configured
- Credentials for SedonaCloud user for Manitou configuration
- Accounting Company created in Manitou
- High Level System Requirements
- 64-Bit version of Router (Package 91)
- Server setup to support .Net Framework 4.6.2
- Network connectivity to SedonaCloud server
- Basic Installation Steps
- Remove Sedona.dll from Manitou server. (only required if old integration was previously used)
- Install 64 bit Router (Package 91)
- Ensure SedonaCloud.dll, BoldTechnologies.Drivers.SedonaCloud.dll, IdentityModel.dll, Newtonsoft.Json.dll, and System.Text.Encodings.Web.dll are present on the Manitou Server.
- User RouterConfig to setup configuration to SedonaCloud instance
- Setup Accounting Company in Supervisor Workstation
SedonaOffice to Manitou
- High level Integration Description
Functionality
- Connecting a SedonaOffice Site to a Manitou Customer, providing access to Monitoring Service, CS Log, Transmitter, and Zone List information that is pulled right from Manitou
- Link an existing Manitou System to the corresponding SedonaOffice Customer System
- Create a new Manitou Customer and System corresponding respectively to the SedonaOffice Site and System
- Create a new Manitou System under an existing Manitou Customer for the corresponding SedonaOffice System
- This can now be done through BoldNetNEO REST API instead of the old OCX direct database connection
Benefits
- Providing SedonaOffice Users the ability to see the information entered in Manitou without having to login to Manitou
- Saving SedonaOffice users the need to enter an existing customer and/or system into Manitou by using the integration to add that information from SedonaOffice into Manitou
- Necessary Prerequisites
- SedonaOffice 6.1.0
- Manitou 2.1.10
- Credentials for SedonaCloud user for SedonaOffice configuration
- Credentials for BoldNetNEO user
- Basic Installation Steps
- Disable original Manitou integration - Contact SedonaOffice support to get a new SedonaOffice license key
- Turn off Central Station Tracking - Run SedonaSetup and uncheck “Use Central Station Tracking”
- Update the database - Add and run SQL script (Script.PostDeployment.NeoSetup.sql) from within Microsoft SQL Management Studio on your database server
- Create BoldNet NEO user setup for SedonaOffice to user
- Entering Manitou credentials - Run SedonaSetup, select the Integration Setup (OP) page, select the “Manitou” line, click the CS Setup button. Enter your credentials and verify them by hitting ‘Test’.
- Enter an accounting company
AlarmBiller to Manitou
- High Level Integration Description
Functionality
- Create a new Manitou Customer and System for an existing AlarmBiller Site and System
- Create a new Manitou System for an existing Manitou Customer from an existing AlarmBiller system
- Link an AlarmBiller Site and System to an existing Manitou Customer and System respectively
Benefits
- Providing AlarmBiller users the ability to see the information entered in Manitou without having to login to Manitou
- Saving AlarmBiller Users the need to enter an existing AlarmBiller customer and/or system into Manitou by using the integration to add that information from AlarmBiller into Manitou
- Necessary Prerequisites
- AlarmBiller 4.8.0
- Credentials for Manitou User
- Basic Installation Steps
- Contact AlarmBiller to turn on the integration from the host
- Add Central Station - Navigate to setup, central stations, and add a central station for Manitou (if not already added), ensuring that the service selected for the Manitou Central Station is the ‘BoldNet’ option
- Enter Manitou Credentials - Click on your username up top, add a new service record for Manitou, enter your Manitou credentials
