SedonaOffice Specific
Features
Dashboard
Quickly view and navigate to appointments that are assigned to you
Dispatch/Arrive on appointments from the calendar
Job Management
View and search open and closed jobs and job appointments
Add and edit jobs
Add appointments to and view all appointments on jobs
Clock time on job appointments
View Installs
View purchase orders with all purchase order detail
Service Tickets
View and search service tickets
Add and edit service tickets
Clock time on service tickets
Update materials
View history
View customer/site notes
Update custom fields
View, add, and remove documents
Resolve ticket
Scheduler/Calendar (NEW)
Day/Week/Month % technician filter
Navigate to appointments
Filter job and service ticket appointments
Add job/service ticket appointment from calendar
Customer Management (NEW)
View and search customers
Basic customer/site/system information
Navigate to customer's service tickets
Email/call/open navigation to customer
Payment Capture (NEW)
Quickly take payments from app via credit card swipe (eDynamo) or form entry
On account or by invoice payment capture
Add CC or bank account information to customer
AlarmBiller Specific
Bugs
Completed Work Order Dashboard Redirect Issue (15608)
Issue - If users navigate to a closed work order via the technician dashboard, it redirects the user to the edit work order screen and asks them to sign the work order to complete it, though it has already been completed
Solution - Fix the redirect on the dashboard to take users to the work order detail page, not the work order edit page
Reset Password Redirect Issue (16118)
Issue - The redirect for the reset or forgot password is not taking users to the correct URL
Solution - Fixed the redirect to take users to the correct password reset webpage
Work Order Part Rates Field Length (16007)
Issue - When editing a part in a work order, the part rate field is too short and doesn't display the whole rate entered
Solution - Increased the size of the part rate field when editing a work order
'Pay By CC' Placeholder Text States 'eCheck' (16030)
Issue - On the 'Finish' tab of a work order, there is a 'Payment Method' area where users can select a CC or eCheck from the customer to pay the invoice when the work order is completed. The placeholder text for both the CC and eCheck fields state 'eCheck'
Solution - Corrected the placeholder text for the CC field to state 'Credit Card'
Work Order Detail Page Label Updates (16215)
Issue - The work order detail page had a few fields labeled as 'Phone' and 'Email'. We need to update those labels so that users understand what these fields are actually for
Solution - Updated field labels to state 'Requested by Phone' and 'Requested by Email' respectively
