Resubmitting EFT Transactions Rejected with ‘Task was Canceled’
If scheduled EFT payments were Rejected and have a Rejected Message: “A Task was Canceled” you can manually resubmit the payments.
EFT Processing.
Under the EFT Processing Module, select the “Rejected” Tab.
The Rejected Transaction will show “A Task was Canceled” under the Message field.
To Recreate the Rejected Payment(s) for processing, select the box under Ready on the left side of the Payment(s). You can select multiple payments at one time.
Select “Recreate”.
A window will popup letting you know the transaction was successfully recreated. Select OK.
The Payment(s) will now be listed under the “Ready” Tab.
To Submit the Payments for Approval, select the box under Ready on the left side of the Payment(s). You can select multiple payments at one time.
Select “Submit”.
A window will popup letting you know the transaction was successfully submitted. Select OK.
