Located at the very top of Sedona under Tools – WeSuite. This should be completed by the time the customer reaches support, and support should not need to edit this.
Common WeSuite Questions –
- The WeSuite setup is missing – Check if WeSuite is installed on the machine (remember that if Sedona is on a remote machine that is also where wesuite needs to be). Does the customer have the integration? Do other machines have the button? Sedona and/or WeSuite may need to be reinstalled on the machine.
