Description of Issue:
Manitou Operator not able to open a linked account in Sedona.
Fixes:
- Verify that the Sedona Client has been installed on the operator's workstation.
- Check the Distributer Commander and see if package 92 has been sent to the workstation. If not, send package 92 to the workstation.
- The Sedonaremotecontrol.dll must be registered.
- Open a command prompt as an administrator on the operator's workstation and browse to the manitou directory.
- Use Regsvr32 to register the dll. Example: C:\Program Files (x86)\Bold Technologies\Manitou>regsvr32 sedonaremotecontrol.dll.
- Open a linked account in the operator workstation.
- Click on the Sedona icon on the menu bar and select 'Open Customer'.
