The following documentation will go over the steps needed to keep the Phoenix00.db license file updated. The steps can only update the license file for 3 years at a time.
Overview
The following steps assumes the following:
- The user has access to the server
- User has admin permissions to complete the steps needed
- The server is on version 3.4.2.3
- A copy of the phoenix00.db file is made prior to completing the steps below
Steps:
- Download the eval_install_3423.exe file and remove the “_3423” from the file name.
2. On the Phoenix Server, Copy the renamed file to \phoenix\bin.
3. Open the command prompt as an Administrator – Click on Search – Type in CMD – Right Click on Command Prompt – Click on Run as administrator – Click Yes if asked to allow changes
4. When the CMD window opens – Type the following:
CD\Phoenix\Bin <Enter>
Type: eval_install <Enter>
- Window will display all the options available
5. To build new the 999 day eval for a CS system, type the following:
eval_install -v CS -e 999 -d 41234
NOTES:
- The last four numbers of the “-d”option are not important.
- The first number is important:
1 is for phx100
2 is for phx500
3 is for phx1500
4 is all else
** Most customers will fall in this category
- Select <Enter>
6. When “Phoenix successfully installed” is shown, the phoenix00.db file will be overwritten that is in:
x:\phoenix\data folder.
7. To verify the update took correctly, in the same CMD window type the following:
C:\Phoenix\bin>readsec <Enter>
** The options in red above will need to show exactly the same information
8. Log all users out of Phoenix – Open Services on the Server – Right Click on A3 – Collect (do this on all A3’s) – Select Stop – Then Right Click on A2 – Phoenix Application Server Service – Select Stop – Then after stopped – Right click on A2 – Select Start and do the same for all A3’s that were stopped – Have all users log back in
9. Open the appsrv.log located x:\Phoenix\tmp\log and verify new expiration date
