Managely – How to manually send or resend a payment receipt

Managely gives its users the ability to manually send or resend a payment receipt via email.

Different scenarios may call for a redelivery of the payment receipt. (Customer states that they didn’t receive it initially, cannot find it any longer, better book-keeping, reorganizing the emails in certain folders based on filters, deleting the initial email, etc.)

To (re)deliver a payment receipt, simply access the payments tab on the customer’s account.

All the way to the right-hand side, the option for receipt will be visible.

Once the Receipt button has been pressed, a pop-up will appear and give the user the chance to type in the desired email address where the payment receipt will be sent.

A screenshot of a computerDescription automatically generated

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