Product Catalog Info
Product Code:
SFT-MAN-BoldNetMOBILE
Product Description:
BoldNet Mobile: Allows for mobile application usage for technicians and dealers.
https://boldgroup.lightning.force.com/lightning/r/Product2/01t6g000005SKbjAAG/view
Product Code:
SUS-MCS-BoldNet MOBILE
Product Description:
BoldNet Mobile Maintenance & Support
https://boldgroup.lightning.force.com/lightning/r/Product2/01t6g000005SKirAAG/view
Knowledge Base
BoldNet Mobile - Quick Start Guide https://manitou-knowledge-base.knowledgeowl.com/help/BoldNet-mobile-quick-start-guide
Pre-Requisite Document
n/a
Supplementary information
If only M&S (Maintenance and support) appears, the actual Module is also included in the project, even if it doesn't appear in the OAFPre-requisite
BoldNet needs to be installed firstHow to log in to BoldNet Mobile?
1) System Consultant to install BoldNet / BoldNet Mobile
2) System Consultant provides a URL: e.g. customer.co.manitoucloud.com
BoldNet Web Login - https://customer.manitoucloud.com/manitou
Manitou Logon:
1) There are different levels of access, basic, supervisor and manager
2) Within Manitou -> Contacts, the administrator sets up credentials
Effort and Process
On Prem
The installation takes approx. 2 hours
1) PM to coordinate install with a System Consultant and the customer
2) The System Consultant will add BoldNet URL into the Systems within the customer account in Salesforce
3) PM to share the URL with the customer
Hosted
The installation takes approx. 1 hour
1) PM to book an install task with the Infrastructure Team after SaaS go live
2) The System Consultant will add BoldNet URL into the Systems within the customer account in Salesforce
3) PM to share the URL with the customer
Questions for the Customer
n/a
Training
An Application Consultant can provide the following training
Agenda:
Configuration / Administration
Use of BoldNet Mobile App
BoldNet Mobile - Quick Start Guide https://manitou-knowledge-base.knowledgeowl.com/help/BoldNet-mobile-quick-start-guide
