AP – Vendor SSN Greyed Out
Vendors can have a Social Security Number listed since some Vendors might be contractors that you need to send tax forms. If a user needs access to this SSN and it is obfuscated, there is a permission that controls seeing this information. DO NOT change this permission for them, simply inform them what the permission is that controls this information so they can pass it along to their Sedona Office administrator.
Resolution:
Inform the customer that they have the “Hide Vendor SSN” permission enabled and that it will need to be disabled by their Sedona Admin to see the SSN information.
