How to Verify a Company Email Address (Domain Name) in AlarmBiller

  • AlarmBiller – Verify company email address (domain name)
  • The purpose of verifying the company email address is to be able to receive the reply-to emails from customers directly to your company email.
  • Verifying the domain of the company email address.
  • From AlarmBiller main screen, click the Setup button at the top.
  • Click on Company info:

  • Follow the instructions provided to complete the process.
  • (Email provides such Yahoo, Hotmail, Gmail won’t work)
  • Click the red ‘X’ next to the Reply-To email and the instructions will be provided for email validation (below is just an example):

  • The settings below are for the actual URL domain (company’s website, where the email address to be verified is tied to).
  • First, you will need to add a DKIM entry to your DNS. The text is provided for you to copy and paste.
  • Next, you will need to add an SPF entry to your DNS, with the text also provided here.
  • After you do this, click the 'send verification' button in the upper right so that we can verify and complete this process from our end.

Note: If you do not know how to add entries to your DNS, this is something you will have to ask your IT department or get support from your email provider.
 

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