Turning on Material Handler Flag Prevents Users from Logging into SedonaOffice

Description of Issue: 

When trying to turn on the Material Handler option in the Inventory setup, users can no longer log into SedonaOffice. 

A screenshot of a computer 
Description automatically generated 

Once the setting is saved, the login fails with the message that the username is not assigned to an employee in the company. 

A white box with black text 
Description automatically generated 

Resolution: 

When using the Material Handler option, the user needs to be associated with an employee record.  

This is required because the Material Handler is defined by the employee record. When the user logs in it tries to check the employee record to see if the user is a Material Handler in that Company. 

A screenshot of a computer 
Description automatically generated 

If the user is not linked to an employee, then the application cannot find the employee record and then cannot find the Material Handler record which determines what warehouses the user has access to. 

Each User that needs access to the SedonaOffice Application will need an employee record. 

Select Employees from the Sedona Setup.  

A screenshot of a computer 
Description automatically generated 

If the User does not have an employee record, a new one will need to be added. 

If the Employee record already exists, select the Employee record, and select the correct User to be associated with that Employee. 

A screenshot of a computer 
Description automatically generated 

Hit Apply to save the change. 

Was this article helpful?
Thank you for your feedback!
User Icon

Thank you! Your comment has been submitted for approval.