If a customer needs Sedona Office technical support, they can create a support case in the Bold Group portal. https://support.boldgroup.com/s/. The following steps are needed before the Bold Group portal can be used.
- The user must be a company contact.
- The user must request Bold Group portal access.
Once Bold Group portal access is provided, the user will log in and enter the required information to create the Sedona Office case for support. The case will go into the Sedona Office queue and be assigned to a Sedona Office technician
