Bill to – How to manage primary email

When creating a Bill to contact there are a few options for the Email address tab for the new contact.

  • You can leave the primary email blank if the customer does not have the email option selected for any invoices.
  • You can add only one primary email address.
  • You cannot delete the primary email address, you can update the primary email address, if the customer no longer wants the original email address to be used.
  • You can make the primary email address Invalid only if you add a new primary address in its place.

 

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