This demonstrates how to contact a call list and play an automated voice message to everyone on the list. It will call them all with one action pattern line and can be run by the auto-client. This would be useful for low-priority alarms or to notify all people on a call list once an alarm has been handled as a follow-up action.
This will call everyone on the call list simultaneously. Not one at a time. It is limited by how many output lines you have in MediaGateway. It will use the maximum available.
Manitou
You will need to have a script message that provides the text that you wish to be read to the contact. This can be different based on what you are intending to do. This example is just to notify everyone that an alarm has occurred.
In SWS, set up the script message.
In SWS, you need to have Media Gateway set up as a reverse channel route.
In SWS, you will need to have Media Gateway set up as a receiver under a FEP.
In OWS or Web Client you will need to set up a Reverse Command at the monitoring company level. This needs to be under Media Gateway.
Build an action pattern and use the Notify command. There is an option to "Broadcast to All" that should be selected to send this to everyone on the call list.
- Provide the call list name
- Pick Media Gateway as the Automation Protocol
- Pick Text To Speech Call (or whatever your reverse command was called) as the Automation Command
- Pick Media Gateway as the Automation Route
- Set the "Broadcast To All" flag
- Pick the script message to use
Run an alarm that uses this action pattern.
The account must have a call list defined with the same name that has contacts with phone numbers in it.
MediaGateway
You will need to have a script message that provides the text that you wish to be read to the contact. This can be different based on what you are intending to do. This example is just to notify everyone that an alarm has occurred.
In SWS, set up the script message.
In SWS, you need to have Media Gateway set up as a reverse channel route.
In SWS, you will need to have Media Gateway set up as a receiver under a FEP.
In OWS or Web Client you will need to set up a Reverse Command at the monitoring company level. This needs to be under Media Gateway.
Build an action pattern and use the Notify command. There is an option to "Broadcast to All" that should be selected to send this to everyone on the call list.
- Provide the call list name
- Pick Media Gateway as the Automation Protocol
- Pick Text To Speech Call (or whatever your reverse command was called) as the Automation Command
- Pick Media Gateway as the Automation Route
- Set the "Broadcast To All" flag
- Pick the script message to use
Run an alarm that uses this action pattern.
The account must have a call list defined with the same name that has contacts with phone numbers in it.
