Issue:
Using the API Endpoint PUT /api/ServiceTicket/{id}, we would like to upload a signature image to the service ticket. Is this possible?
Resolution:
It is possible to post the image data (coordinates) via a Base64 encoding.
The ticket must be added first
Once the Service Ticket exists, you can add the SignatureImage via PUT /api/ServiceTicket/{id}.
This updates the Signer and SignatureImage in the database.
The two fields must be sent for the image to save correctly.
Signer must be populated with a value and the SignatureImage must be longer than 50 bytes. If not, the existing signer and signature will be left unchanged.
https://sedonacloudtest.com/api/help/index.html
PUT /api/ServiceTicket/{id}
Below is an example request that would update the image.
You can use the data in the SignatureImage in this example it you want to use it as a test. Remember the Signer data must also be sent.
{
"CustomerId": 52334,
"CustomerSiteId": 59608,
"CustomerSystemId": 115697,
"MultipleSystems": false,
"ProblemId": 12,
"ScheduledFor": "2024-12-17",
"EstimatedLength": 60,
"Billable": false,
"FieldComments": "",
"TripCharge": 25.0000,
"IsInspection": false,
"ServiceCompanyCode": "ABC Service Provider",
"PriorityDescription": "Medium",
"CategoryCode": "SVC Cont",
"ExpertiseLevel": 3,
"ServiceLevelCode": "T&M-Res",
"AutoNotify": "",
"CustomerBillId": 53361,
"CustomerBillBusinessName": "Elizabeth Arrington",
"Signer":"Bob Smith",
"SignatureImage":"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"
}
