Sedona-X does not have any restrictions on the network itself. It functions on WiFi as well as cellular data (mobile data).
When Sedona-X functions on WiFi, but does not work on mobile data, there are a few things to look for and resolve:
- Mobile data needs to be enabled on the device.
- Signal: A poor signal (one bar signal) means poor data transmission.
- Restrictions of a specific app can be restricted to work on WiFi only, through the phone settings by limiting the app’s access to mobile data, or by using a third-party app like NetGuard.
The manual restrictions would be set up in the phone or tablet settings.
Navigate to Cellular/mobile data settings and toggle on the app’s cellular data access or ensure it’s not set to “WiFi only”.
Note: The settings route will be different for iOS, Android, as well as the iOS or Android version used.
Android:
- Open the Settings app.
- Go to "Apps" or "Apps & Notifications".
- Select the app you want to configure.
- Tap "Data usage" or "Mobile data".
- Ensure "Allow background data" or "Use mobile data" is enabled.
- On some Android devices, you might find an option to "Allow app while Data saver is on".
iOS (iPhone/iPad):
- Open the Settings app.
- Tap "Cellular" or "Mobile Data".
- Scroll down to the app list.
- Toggle on the switch next to the app to allow it to use cellular data.
Troubleshooting:
- Check for "WiFi only" settings: Some apps might have a setting that forces them to use WiFi only, even when mobile data is available.
- Restart your device: A simple restart can sometimes resolve connectivity issues.
- Ensure mobile data is enabled: Make sure mobile data is turned on in your device's settings.
- Check for data saver mode: If data saver mode is enabled, it might restrict background data usage for some apps.
- Review app permissions: Some apps might require specific permissions to access mobile data.
