Duplicate Service Tickets (Internal)

The script below is used to find any service ticket numbers that have duplicated ticket numbers 

 

select distinct d.Ticket_Number,

Count(d.Ticket_Number) as "Number of Tickets with Same Ticket Number", d.Ticket_Status

from AR_customer a, AR_customer_site b, ar_customer_system c, sv_service_ticket d

where d.Customer_Id = a.Customer_Id

and d.Customer_Site_Id = b.Customer_Site_Id

and d.Customer_System_Id = c.Customer_System_Id

Group by d.Ticket_Number, d.Ticket_Status

having count(d.ticket_number) >1

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