Articles
How to Verify a Company Email Address (Domain Name) in AlarmBiller
AlarmBiller – Verify company email address (domain name)
The purpose of verifying the company email address is to be able to receive the reply-to emails from customers directly to your company email.
Verifying the domain of the company e...
AlarmBiller – How to change the Company address
The company address can be changed by any user with Administrator permission.
Any Administrator within AlarmBiller can change the address by going into the Setup tab up top -> Company Info.
Click edit, update th...
AlarmBiller – Password reset
Currently, in AlarmBiller, only the user in question can reset their password.
Administrators cannot reset user passwords.
The user will need to access their correct company URL link:
( https://YOURCOMPANY....
AlarmBiller – How to select the default Bank Account
AlarmBiller gives users the ability to set up the default Bank Account.
To select the default Bank Account, follow the steps below:
Click the Setup tab at the top.
Click Preferences under the Company category. ...
Terminated employee receiving Invoice/Credit Delivery Summary email (AlarmBiller)
When terminating employees, it is recommended that you insert a non-valid email in the email section of the employee profile. In Case 93614, the terminated employee had the same email as the company info email and this caused the employee to receive...
How to Delete a Lock in AlarmBiller
Dealer created a lock because two Users where attempting to edit a work order at the same time. There are two ways to remove a lock 1) Have the second user that is in the work order log out. 2) Have an Administrator User click on the Setup tab...
How to Check if a User is Currently Logged into AlarmBiller
AlarmBiller provides users with the necessary access (Administrators or User Administration permission) the ability to see if or who is currently logged into the software. How to check if a user is currently logged into AlarmBiller? Users with t...
Permissions Needed to Check Current Login Status
AlarmBiller provides users with the necessary access (Administrators or User Administration permission) the ability to see if or who is currently logged into the software. What are the necessary permissions to see if a user is currently logged int...
What permission will allow a User to see All tasks in Task Management
Dealer created a case asking what permission will allow a User to see All tasks. Follow these steps below to modify the Users account to allow them to see all tasks within Task Management Click on Setup tab up top and then click Users 2. ...
How do I setup where the appointment confirmation reply to emails go
Dealer created a case asking: where does the appointment confirmation reply-to emails go; and if they would like to edit, where would they do that?
Have an Administrative User log into AlarmBiller and then click on the Setup tab up t...
How to Enable/Disable the Expired Credit Card Notifications (Managely)
Follow these steps below to enable/disable the notification of expiring credit cards:
Click on Setup, then Automation (under Utilities).
If you would like your customers to receive an email that their credit card is goin...