The password portal allows all internal and hosted customers with a SedonaASP domain account to change/reset their passwords, unlock their account, & update their email. The password portal is required for Hosted customers in AWS in order for them to change their passwords.
https://pw.sedonaasp.com:8889/showLogin.cc
If users cannot access this site one of the following is applicable;
The users ISP/Network administrator has a block on the site or ports used.
-OR-
The site is down for everyone [which means you will not be able to access the site either] and the issue should be escalated to IT
As there is not any firewall or restrictions to this site, If a machine that is having trouble accessing this site is on a different network than the one that is not, we recommend reaching out to your IT/ISP to ensure that traffic is not blocked to that site and port. Your IT may also need to confirm there is not any security programs/proxies on the affected machine preventing access. If you are using a VPN the traffic can also be blocked in that connection which would also require the IT of the VPN provider to investigate.
