Pre 2.0.0 Install Checklist

Pre-Install Checklist

  • Is BoldNet installed? If not, it must be installed first. BoldTrak requires an SSL, verify this is in place with BoldNet as well.
  • Are the latest files downloaded for Installation? (read the initial steps of Install BoldTrak for file details)
  • Are all windows updates completed?
  • Download the latest BoldTrak installer.
  • Is the customer at least on version 1.6.1?
  • Is MediaGateway version 2 installed? If not, it must be installed first.

Install BoldTrak

  • Grab the latest BoldTrak files
    • There is no installer, you will need the BoldTrak zip from the distributer files (Update 1 in 1.6.3)
    • Download new_tables.sql and moptions.sql to the server. These are found in the BoldTrak folder of Critical Software on FileServer01
  • Create a BoldTrak User
    • Open the Operator Workstation on the primary manitou server.
    • Open the Monitoring Company (Maintenance ? Monitoring Company)
    • Open Contact List from the Right Hand Jump To Menu.
    • Enter Edit Mode
    • Select Add (located above the contact list)
    • Specify BoldTrak as the name and select OK
    • Under Passwords, specify BOLDTRAK for both the Password and Web Access ID.
    • Set the Web Profile to Administrator
    • Select the WWW tab from the right hand side located next to the jump to menu. (shows a picture of a head above www)
    • Select Add under Web Membership - BoldNet User Accounts.
    • Specify BoldTrak As the Username and Full Name
    • Enter [email protected] as the Email
    • Enter DO NOT DELETE for a comment
    • Set the password to BoldTrak and confirm the password.
    • Set BoldTrak as both the security question and answer as well.
    • Select OK and Select Save
  • Create the BoldTrak Website
    • On the BoldNet Server, open the wwwroot folder (typically located at C:\inetpub\wwwroot)
    • Extract the BoldTrak.zip package and place the extracted BoldTrak folder within the wwwroot folder.
    • Open Internet Information Services (IIS) (found in administrative tools)
    • Within IIS, expand the Server Name
    • Expand Sites and Expand Default Web Site
    • BoldTrak will be displayed as a child folder of Default Web Site, if not, verify the Boldtrak files are placed in the wwwroot folder
    • Right click on BoldTrak and select Convert to Application.
    • Leave all options as defaults and select OK
    • BoldTrak will use the same SSL as BoldNet the URL will be https://<URL from Cert>/BoldTrak
    • SAVE THIS URL for quick reference, it will be used for later configuration.
  • Setup the MOptions
    • Open SQL Server Management Studio on the Primary Server
    • Logon to the local database (Make sure you are on the primary database)
    • Open the moptions.sql file downloaded previously from Critical Software
    • Within the script there are 3 lines, one for the BoldTrak URL, one for the Web User for BoldTrak, and one for the corresponding password.
    • Edit the first line and replace http://boldtrak/boldtrak with the BoldTrak URL (See right to help determine the BoldTrak URL)
    • Edit the second line and replace BoldTrak with the web username previously created (BoldTrak if instructions followed exactly.)
    • Edit the third line and replace BoldTrak with the web password previously created (BoldTrak if instructions followed exactly.)
    • Run the now edited script by pressing Execute or hitting F5 on the keyboard.
  • Add the new tables
    • Open SQL Server Management Studio on the Primary Server
    • Logon to the local database (Make sure you are on the primary database)
    • Open the new_tables.sql file downloaded previously from Critical Software
    • Run the scripte by pressing Execute or hitting F5 on the keyboard
    • This script will create the new tables, or will present error messages if the tables already exist. If the tables exist, proceed to the next step
  • Add the Event Codes for BoldTrak
    • Open the Supervisor Workstation on the primary server
    • Open Event Codes (Maintenance ? Events ? Event Codes)
    • Enter Edit Mode
    • Select Add
    • Enter "*GOUT" (without quotes) into the Event Code Text Field Box.
    • Enter "GeoEventViolateOut" (without quotes) into the Description Text Field Box.
    • Select OK
    • Change the Event Category to General Alarms
    • Set the Priority to 5
    • Set the first column warning level to 90 and the danger level to 180
    • Set the second column warning level to 60 and the danger level to 90
    • Select OK
    • Repeat the same steps to add the Following Codes and Descriptions
    • *GIN - GeoEventViolateIn
    • *GROUT - GeoRestoreViolateOut
    • *GRIN - GeoRestoreViolateIn
    • *GCR - GeoEventViolateCross
    • *GLOC - GeoEventViolateLocat ?
    • *GSPD - GeoEventViolateSpeed
  • Recache the Broker process settings (This is to pick up the Moption changes made earlier)
    • Open the Supervisor Workstation if not already open
    • Open Processes (View ? Processes)
    • Select the Broker from the Application Type located under Processes
    • Select the ReCache button at the top Right
  • Set the Mapping Type to BoldTrak
    • Open the Supervisor Workstation if not already open
    • Open Options (Tools ? Options)
    • Expand Location/GPS from the Options Navigation Window
    • Select Mapping Types
    • Enter Edit Mode
    • Select BoldTrak from the dropdown available under Mapping Types.
    • Select Save
  • Install BrowserHost (this will need to be done on all Manitou servers and workstations)
    • Connect to the Manitou Server that has the distributer installed (typically the primary or first installed system)
    • Open the Distributer Folder (Typically C:\Program Files (x86)\Bold Technologies\Manitou\Distributer)
    • Open the package folder
    • Open Package 14
    • Copy all files from the folder
    • Open the Manitou directory (Typically C:\Program Files (x86)\Bold Technologies\Manitou)
    • Create a new folder called BrowserHost
    • Within the newly created BrowserHost folder, paste the copied files from package 14.
    • Create a zip of the BrowserHost folder and provide that to the customer. Give them instruction to place on all workstation manitou folders
  • Update BoldTrak to the latest files
    • Connect to the Manitou Server that has the distributer installed (typically the primary or first installed system)
    • Open the Distributer Folder (Typically C:\Program Files (x86)\Bold Technologies\Manitou\Distributer)
    • From this folder, search for BoldTrak.zip
    • from the files found grab the latest BoldTrak.zip available (located in the highest update folder number)
    • Copy that BoldTrak.zip folder to the desktop of the BoldNet/BoldTrak web server.
    • Extract the contact of that zip to it's own folder on the desktop
    • Copy the extracted files (not the folder, but the files from the within the folder)
    • Replace the files with the copied files within the boldtrak folder in inetpub (typically C:\inetpub\wwroot\BoldTrak)
  • Edit the BoldTrak configuration file to point to the correct URL
    • On the web server, open the BoldTrak folder (typically C:\inetpub\wwroot\BoldTrak)
    • Right click on the Web.config file (may be just listed as Web if extension are hidden from folder view)
    • Select Open With...
    • Select Notepad (Select More Options if not listed and then select Notepad)
    • Within the configuration screen, scroll to the bottom
    • Between the client tagname/keyword there are four endpoints listed.
    • These will need to be edited to point to the expected address instead of the dev-09.boldgroup.com address
    • Grab the previously saved/used URL that was placed in the database (specified in the MOptions script)
    • From the saved URL grab the address portion located between https:// and /Boldtrak
    • Replace dev-09.boldgroup.com with the correct address
    • The format of the endpoint address should now have https://<Base Website URL>/BoldNet/....svc
    • Save the configuration file
  • Test Loading BoldTrak directly from a browser.
    • On the web server, Open IIS (Internet Information Services)
    • Expand the server from the connections pane
    • Expand the Sites folder Located under the Server
    • Expand Default Web Site
    • Right Click on BoldTrak and open Manage Application ? Browse
    • Internet Explorer will now open and connect to BoldTrak (typically is hidden behind IIS during open on Server 2012)
    • Use the credentials previously created on the Monitoring Company (BoldTrak/BoldTrak)
    • The page should now be loaded.
  • Test Loading BoldTrak from a Client Workstation
    • Open the Operator Workstation on any machine
    • Open Customer Maintenance (Maintenance ? Customer)
    • Select the Magnifying glass next to the Customer ID text field.
    • From Search Key 1 select Customer ID
    • Enter in SYS-REC1 for the value (or a * if nothing is returned from the search)
    • Select Search and if an entry shows in the Search Results select Load. (you may need to load a customer if they data, anything will do)
    • From the loaded customer, select GPS Tracking from the right hand Jump To Menu
      a BoldTrak window will now open to load the customer.

Troubleshooting Client Workstation Loading

  • Run BrowserHost.exe via the command line : browserhost.exe http://google.com
  • If a dotNET error pops up, please install dotNET
  • If you get a 500 error inside of the Client verify the MOptions url has https:// and the correct url


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