Pre 2.0.0 Install Checklist
01/10/2024 2:03 pm EST
Pre-Install Checklist
- Is BoldNet installed? If not, it must be installed first. BoldTrak requires an SSL, verify this is in place with BoldNet as well.
- Are the latest files downloaded for Installation? (read the initial steps of Install BoldTrak for file details)
- Are all windows updates completed?
- Download the latest BoldTrak installer.
- Is the customer at least on version 1.6.1?
- Is MediaGateway version 2 installed? If not, it must be installed first.
Install BoldTrak
- Grab the latest BoldTrak files
- There is no installer, you will need the BoldTrak zip from the distributer files (Update 1 in 1.6.3)
- Download new_tables.sql and moptions.sql to the server. These are found in the BoldTrak folder of Critical Software on FileServer01
- Create a BoldTrak User
- Open the Operator Workstation on the primary manitou server.
- Open the Monitoring Company (Maintenance ? Monitoring Company)
- Open Contact List from the Right Hand Jump To Menu.
- Enter Edit Mode
- Select Add (located above the contact list)
- Specify BoldTrak as the name and select OK
- Under Passwords, specify BOLDTRAK for both the Password and Web Access ID.
- Set the Web Profile to Administrator
- Select the WWW tab from the right hand side located next to the jump to menu. (shows a picture of a head above www)
- Select Add under Web Membership - BoldNet User Accounts.
- Specify BoldTrak As the Username and Full Name
- Enter [email protected] as the Email
- Enter DO NOT DELETE for a comment
- Set the password to BoldTrak and confirm the password.
- Set BoldTrak as both the security question and answer as well.
- Select OK and Select Save
- Create the BoldTrak Website
- On the BoldNet Server, open the wwwroot folder (typically located at C:\inetpub\wwwroot)
- Extract the BoldTrak.zip package and place the extracted BoldTrak folder within the wwwroot folder.
- Open Internet Information Services (IIS) (found in administrative tools)
- Within IIS, expand the Server Name
- Expand Sites and Expand Default Web Site
- BoldTrak will be displayed as a child folder of Default Web Site, if not, verify the Boldtrak files are placed in the wwwroot folder
- Right click on BoldTrak and select Convert to Application.
- Leave all options as defaults and select OK
- BoldTrak will use the same SSL as BoldNet the URL will be https://<URL from Cert>/BoldTrak
- SAVE THIS URL for quick reference, it will be used for later configuration.
- Setup the MOptions
- Open SQL Server Management Studio on the Primary Server
- Logon to the local database (Make sure you are on the primary database)
- Open the moptions.sql file downloaded previously from Critical Software
- Within the script there are 3 lines, one for the BoldTrak URL, one for the Web User for BoldTrak, and one for the corresponding password.
- Edit the first line and replace http://boldtrak/boldtrak with the BoldTrak URL (See right to help determine the BoldTrak URL)
- Edit the second line and replace BoldTrak with the web username previously created (BoldTrak if instructions followed exactly.)
- Edit the third line and replace BoldTrak with the web password previously created (BoldTrak if instructions followed exactly.)
- Run the now edited script by pressing Execute or hitting F5 on the keyboard.
- Add the new tables
- Open SQL Server Management Studio on the Primary Server
- Logon to the local database (Make sure you are on the primary database)
- Open the new_tables.sql file downloaded previously from Critical Software
- Run the scripte by pressing Execute or hitting F5 on the keyboard
- This script will create the new tables, or will present error messages if the tables already exist. If the tables exist, proceed to the next step
- Add the Event Codes for BoldTrak
- Open the Supervisor Workstation on the primary server
- Open Event Codes (Maintenance ? Events ? Event Codes)
- Enter Edit Mode
- Select Add
- Enter "*GOUT" (without quotes) into the Event Code Text Field Box.
- Enter "GeoEventViolateOut" (without quotes) into the Description Text Field Box.
- Select OK
- Change the Event Category to General Alarms
- Set the Priority to 5
- Set the first column warning level to 90 and the danger level to 180
- Set the second column warning level to 60 and the danger level to 90
- Select OK
- Repeat the same steps to add the Following Codes and Descriptions
- *GIN - GeoEventViolateIn
- *GROUT - GeoRestoreViolateOut
- *GRIN - GeoRestoreViolateIn
- *GCR - GeoEventViolateCross
- *GLOC - GeoEventViolateLocat ?
- *GSPD - GeoEventViolateSpeed
- Recache the Broker process settings (This is to pick up the Moption changes made earlier)
- Open the Supervisor Workstation if not already open
- Open Processes (View ? Processes)
- Select the Broker from the Application Type located under Processes
- Select the ReCache button at the top Right
- Set the Mapping Type to BoldTrak
- Open the Supervisor Workstation if not already open
- Open Options (Tools ? Options)
- Expand Location/GPS from the Options Navigation Window
- Select Mapping Types
- Enter Edit Mode
- Select BoldTrak from the dropdown available under Mapping Types.
- Select Save
- Install BrowserHost (this will need to be done on all Manitou servers and workstations)
- Connect to the Manitou Server that has the distributer installed (typically the primary or first installed system)
- Open the Distributer Folder (Typically C:\Program Files (x86)\Bold Technologies\Manitou\Distributer)
- Open the package folder
- Open Package 14
- Copy all files from the folder
- Open the Manitou directory (Typically C:\Program Files (x86)\Bold Technologies\Manitou)
- Create a new folder called BrowserHost
- Within the newly created BrowserHost folder, paste the copied files from package 14.
- Create a zip of the BrowserHost folder and provide that to the customer. Give them instruction to place on all workstation manitou folders
- Update BoldTrak to the latest files
- Connect to the Manitou Server that has the distributer installed (typically the primary or first installed system)
- Open the Distributer Folder (Typically C:\Program Files (x86)\Bold Technologies\Manitou\Distributer)
- From this folder, search for BoldTrak.zip
- from the files found grab the latest BoldTrak.zip available (located in the highest update folder number)
- Copy that BoldTrak.zip folder to the desktop of the BoldNet/BoldTrak web server.
- Extract the contact of that zip to it's own folder on the desktop
- Copy the extracted files (not the folder, but the files from the within the folder)
- Replace the files with the copied files within the boldtrak folder in inetpub (typically C:\inetpub\wwroot\BoldTrak)
- Edit the BoldTrak configuration file to point to the correct URL
- On the web server, open the BoldTrak folder (typically C:\inetpub\wwroot\BoldTrak)
- Right click on the Web.config file (may be just listed as Web if extension are hidden from folder view)
- Select Open With...
- Select Notepad (Select More Options if not listed and then select Notepad)
- Within the configuration screen, scroll to the bottom
- Between the client tagname/keyword there are four endpoints listed.
- These will need to be edited to point to the expected address instead of the dev-09.boldgroup.com address
- Grab the previously saved/used URL that was placed in the database (specified in the MOptions script)
- From the saved URL grab the address portion located between https:// and /Boldtrak
- Replace dev-09.boldgroup.com with the correct address
- The format of the endpoint address should now have https://<Base Website URL>/BoldNet/....svc
- Save the configuration file
- Test Loading BoldTrak directly from a browser.
- On the web server, Open IIS (Internet Information Services)
- Expand the server from the connections pane
- Expand the Sites folder Located under the Server
- Expand Default Web Site
- Right Click on BoldTrak and open Manage Application ? Browse
- Internet Explorer will now open and connect to BoldTrak (typically is hidden behind IIS during open on Server 2012)
- Use the credentials previously created on the Monitoring Company (BoldTrak/BoldTrak)
- The page should now be loaded.
- Test Loading BoldTrak from a Client Workstation
- Open the Operator Workstation on any machine
- Open Customer Maintenance (Maintenance ? Customer)
- Select the Magnifying glass next to the Customer ID text field.
- From Search Key 1 select Customer ID
- Enter in SYS-REC1 for the value (or a * if nothing is returned from the search)
- Select Search and if an entry shows in the Search Results select Load. (you may need to load a customer if they data, anything will do)
- From the loaded customer, select GPS Tracking from the right hand Jump To Menu
a BoldTrak window will now open to load the customer.
Troubleshooting Client Workstation Loading
- Run BrowserHost.exe via the command line : browserhost.exe http://google.com
- If a dotNET error pops up, please install dotNET
- If you get a 500 error inside of the Client verify the MOptions url has https:// and the correct url
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