Once you determine Legal assistance is needed:
- Gather all relevant details and supporting documentation related to the request.
- Go to EverHub - Home
- Navigate to Find-It and select Legal Request Form.
- This will take you directly to Legal's ticket submission page.
- Complete the required fields and clearly explain the request or question.
- Attach all relevant supporting documentation.
- Click Submit.
- Legal's response will be sent to you via email.
NOTE:
If the Legal request is associated with a Salesforce case, it is a good practice to:
- Include the Salesforce Case Number in the subject line of the Legal ticket.
- Add the Legal Ticket Number to the corresponding Salesforce case.