Articles
Open Documents in PDF format (Internal)
These steps will allow a user to set PDF Chrome as the default application for opening PDF document(s). Right click on any PDF document and click on properties Click on Change button Choose Google Chrome, this program has a built in PDF reader...
How to create SQL server user (Internal)
SQL server users may need to be added. To add another login user, someone with Admin rights to the SQL server must be the user to create a new login.
Open Security DB and go to Logins then right click
Click on New login
New login pr...
How to restart SQL server (Internal)
SQL server may need to be restarted to clear memory caches, address potential memory leaks, apply configuration changes that require a restart, or to potentially improve performance by freeing up system resources after a long period of continuous op...
What To Consider Before Data Work
Use the following questions to determine whether support should perform data repair. Was the data error caused by a defect in the product? If so, perform the data repair. If not, proceed to question 2. Assuming the data error was caused by the ...
Service Level Agreement SLA, Priority, and Escalation Inquiries [ Response ]
161039, 161033, 115547 Thank you for your request regarding first‑contact response times and estimated time‑to‑resolution service levels. Our parent company made a strategic decision several years ago not to publish or contractually commit to ...