Contents
Canned Events vs Custom Events
Purpose
This document explains the difference between SedonaSync “canned” events vs “custom” events and provides a listing of the current canned events.
Top of Document
Canned Events vs Custom Events
It is important to understand the difference between the standard or “canned” events and “custom” events for SedonaSync when discussing fixing or modifying events:
- Canned Events – SedonaSync includes several developed events out of the box. These events work in conjunction with Bold Group applications.
- They are covered under the standard Support and Maintenance fees
- Unless modified
- Any issues with their ability to run should be reported to Support
- They are covered under the standard Support and Maintenance fees
- Custom Events – Any SedonaSync event that was created from scratch or by modifying one of the Canned Events
- Any issues with custom event performance should be addressed as a billable service by Services
The following is a list of the canned events available with SedonaSync. Customers will choose which events they wish to deploy during the initial implementation discussion with the SedonaSync Implementation Consultant.
Category |
Event |
Version |
Notes |
|---|---|---|---|
| AR | Active RMR by Type - SO 5.x & 6.x | 20220111 | |
| AR | Billing Summary by Item Past 12 Months - SO 5.x & 6.x | 20220111 | |
| AR | Billing Summary by Item YTD - SO 5.x & 6.x | 20220111 | |
| AR | Bridgestone Invoice - SO 5.x and 6.x - Customer | 20220111 | (part of quote already) |
| AR | Standard Invoice - SO 5.x - Customer | 20220111 | |
| AR | CC Expired - SO 5.x and 6.x - Customer | 20220111 | |
| AR | CC Expired List - SO 5.x and 6.x - Accounting | 20220111 | |
| AR | CC Expiring In X Days - SO 5.x and 6.x - Customer | 20220111 | |
| AR | CC Expiring In X Days List - SO 5.x and 6.x - Accounting | 20220111 | |
| AR | Collections (Oldest Bucket 1 - 5 ) - SO 5.x and 6.x - Customer | 20220203 | (5 events) * |
| AR | Collections Activity Summary With MTD Running Total - Manager | 20220128 | |
| AR | Collections Pre Statement Aging | 20210712 | |
| AR | Current Aging by Branch - Management | 20220111 | |
| AR | Customer Receipt - SO 5.xand 6.x - Customer | 20220127 | |
| AR | Invoice & Payment Summary - Management | 20220111 | |
| AR | Billing Summary by Item YTD - SO 5.x & 6. | 20220111 | |
| AR | Current Aging by Branch - Management | 20220111 | |
| AR | Invoice & Payment Summary - Management | 20220111 | |
| AR | Top 10 Customers By Invoiced - Management | 20220128 | |
| AR | Top 10 Customers By RMR - Management | 20220111 | |
| AR | Top 10 RMR Types By Current Revenue - Management | 20220128 | |
| JB | Jobs Scheduled For Next Week Missing Non-Stock Parts - Purchaser | 20220111 | |
| JB | Jobs Task Approved Alert - Staff | 20220111 | |
| JB | New Job Created - PM | 20220111 | |
| SV | New Service Ticket Created - Customer | 20220111 | |
| SV | Next Day Appointment Reminder - Customer | 20220111 | |
| SV | Tickets Missing Times - Scheduler | 20220111 | |
| SV | Tickets Status Go Back - Scheduler | 20220128 | |
| SV | Tickets Status Open - Scheduler | 20220111 | |
| SV | Tickets Status Open per Tech - Scheduler | 20220111 | |
| SV | Tickets Status Open with Tech Name - Scheduler | 20220111 | |
| SV | Tickets Status Resolved - Schedule | 20220111 | |
| AR | Collections Activity Summary With MTD Running Total - Manager | 20220128 | |
| IN | Part Below Warehouse Min Warning - Purchaser | 20220111 | |
| JB | Jobs Time At Status Report - Scheduler | 20220111 | |
| SV | Open Tickets Older Than X - Technician | 20220111 | |
| SV | Simple Tech Weekly Report - Manager | 20220111 | |
| SV/JB | Next Day Full Schedule - Technician | 20220111 |
