Location Services and Address Verification Checklist

Pre-Install Checklist

  • Manitou 1.61 path 29 or Greater, for 1.64 late patches, .net 4.5 or greater required
  • Firewall open to 169.62.199.4 to access the PSAP service

Installation

  1. Update the license to include Location Server and Address Verification if using it.
  2. Run the LocationServer_Setup on the Server that you want to install the service.
  3. It will install itself into a new folder under the Manitou directory labeled Location Server
  4. Update the server with the Distributer Commander to get the latest updates
  5. Update the PSAP Authority in the Database
    1. Login to the Manitou Database
    2. Find the Drivers table and right click / edit the table
    3. Find the driver with the DCODE of 3 and change it to 7
    4. Change the DESCR to 'Intrado PSAP'
    5. change the FILENAME to 'LSProcessor_BoldPSAP.dll'
    6. Change Options to 'MaxDist$500|PCntry$1,USA|UserName$"accounting ID"|Password$BoldPsapServicePassword|EcrcName$PSAP Not Found Call ECRC|EcrcNumber$'

NOTE: If an ECRC number displays after the $, the number will also display to the Operator. IF no such number displays, no valid PSAP number was returned from Intrado.

  1. Set the Default PSAP Service
    • Open Supervisor Workstation
    • Navigate to Tools->Options
    • Expand the Alarm Handling section of the tree
    • Click on the Default PSAP Service
    • Click on Edit
    • Change the Dropdown to Intrado PSAP
    • Now click Save
  2. Add Location Services to the Configuration
    • In Supervisor Workstation go th Maintenance->Setup-Configuration
    • Click on Edit
    • Right click on Applications under the Server Location SErvices was installed on and click Add
    • Choose App Type 45 Location Server and click OK
    • Update the parameters as follows
    • Param 1: -pt7701
    • Param 2: -rt240
    • Param 3: -mt20
    • Param 4: -dc1
    • Click on Save
  3. Start the Location Services via the MSM

Address Verification Installation

  1. Copy the DLL from Release Folder on fileserver02 from the correct version (current32)
  2. LSProcessor_AddressVerify.dll
  3. Place this DLL in the LocationServices Directory inside the Manitou folder

Testing Location Services

  1. Open Operator Workstation and Open a customer account
  2. In the Jump To menu select Details
  3. Click Edit and under the authorities section the badge will turn into a button
  4. Click the button and it will open the PSAP lookup box.
  5. If the fields populate it is working.

Testing Address Verification

  1. Open Operator Workstation and Open a customer account
  2. Click Edit and select the Address Update button
  3. The popup will show a Verify Address button on the bottom, click it
  4. If working the Address Verification will give up an updated Address
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