Using Part Price Level 2 on Service Tickets

There may be times when customers will want to use Service Price 2 in the Part Pricing. To enable this: 

First, check if the parts are set up with a Price 2. 

You can check that by going into Inventory and opening the Part Edit for a part being used. In the Service section, check if there is a Price 2 setup.A screenshot of a computer  Description automatically generated with medium confidence

If a part is setup with a Price 2 amount, then the customer will need to go into SedonaSetup and open Service Levels in the SV area. 

A screenshot of a computer  Description automatically generated with medium confidence

Find the Service Levels that need to be updated to user Service Price 2.

Open it.

In the Service Level Edit section, open the Parts tab.

There is an area called Part Pricing.

Select Service Price 2. 

Save. 

A screenshot of a computer  Description automatically generated

Was this article helpful?
Thank you for your feedback!
User Icon

Thank you! Your comment has been submitted for approval.