Articles
Understanding SedonaSync Events
Contents
Purpose
Canned Events vs Custom Events
Canned Event List
Purpose
This document explains the difference between SedonaSync “canned” events vs “custom” events and provides a listing of the current canned eve...
How to Install an Event Pack in SedonaSync Version 10
Description of Issue:
I have been asked to install an event pack for SedonaSync. How is this done?
Resolution:
Log into Sedona Sync.
On the left go under Event Designer and select EventPak.
Click ...
How to View Next Event Run
SedonaSync has the option to view all your Events next run date/time. This will save you time when reviewing all Sync events Next Run date/time.
Step 1.) Click on Monitor >Scheduler.
The screen below will populate. The screen represents ...
How to View Active Events in SedonaSync
The following steps are used to view a company’s active Events
Once logged in to Sync, Click on Event Designer
Click on Application Events
Click on Events
All events are viewable on the right side of the application.
...
How to Run a SedonaSync Event Manually
SedonaSync has the option to run a Sync event manually. This may be needed if SedonaSync stops running and the Event has to be run our of schedule.
Step 1.) Click on Event Designer >Application Events > Events.
Step 2.) Click on the Event ...
SedonaSync Starter Event Pack
What events are contained in the SedonaSync starter event pack?
Below are the various events that are available in the v10 - SedonaOffice Starter Event Pack
SV - Open Tickets Older Than X - Technician - v20200505
SV - New Servic...
How to Stop/Inactivate a SeodnaSync Event
SedonaSync has the option to stop a Sync event manually. This may be needed if a change to the event has been made or needs to be made.
Step 1.) Click on Event Designer >Application Events > Events.
Step 2.) Click on the Event that needs t...
Add attachments to Sedona Sync event
Sedona Sync will allow a customer to add attachments to a Sync event The way you add files is by choosing the event you want Choose FILE Enter the path of the document. I put arrows on locations. ...
SedonaSync Event List
This outlines a list of pre-configured (“pre-canned”) SedonaSync events available for use. Each event requires a specific number of hours to configure. These hours can be purchased for a Bold Group Consultant to complete the setup on your behalf, or...