IT/SaaS - FSU (Field Service Unit)

Articles

Application cannot be started -- Error = Non-Authorized
Try Chrome   Don't use a Saved link so bypasses login   Need to clear browser cache   ...
FSU Activate User
Go into User Management link  Find Company  Find User  Select  Check Approved ...
FSU Control Tables Script
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FSU Install
Make sure FSU is enabled on the license. Need to access documents server and SQL server. Need open VPN to both, grab OpenVPN zip from area51 (contact Chris if not there), copy to their server, make sure no open VPN already installed, Uninstal...
FSU Links
Subject   FSU Links   From   Ryan Farmer   To   Jeff Mack   Sent   Tuesday, December 06, 2016 1:15 PM   Admin Login Page (Company Administrator):   http://fieldserviceunitweb.customer.sedonaoffice.co...
FSU Management Links
Subject   FSU Managment   From   Ryan Farmer   To   Jeff Mack   Sent   Tuesday, December 06, 2016 1:04 PM   User management   https://sedonafsucentral.sedonaoffice.com:4435/Anonymous/Login.aspx   Co...
FSU Quick Notes/Issues and Fixes
Automatically check "Make Available for FSU" = cannot do on the front end, can set up a job:   UPDATE IN_Part SET Service_Part = 'Y' WHERE Part_Id > 1 AND Inactive = 'N' Note: Enabling many parts can cause the FSU app to load slowly as it ...
FSU Tech Tool Logins
Can lock out.   Only able to unlock from Database.  
FSU Technician Tool Guide
Requirements Log In Web Services Technician Tool Adding Your Companies Terms and Conditions Add Your Technicians Technician Username & Password  Show Schedule & Security Level Save Tech...
Ipad FSU
Subject   Ipad FSU   From   Ryan Farmer   To   Jeff Mack   Sent   Monday, August 13, 2018 11:50 AM   Below is information on the credit card devices.    Magtek Credit Card Device   1.         If you...
Running FSU Scripts
On SQL Management Find company, new query, open, FSU current scripts for data, execute.   FSU scripts for documents on the docs server   ...
Techinician not Adding
Red x by tech data, not able to delete. Need to delete it on our end
Technician Management Tool Doc
https://boldgroup-my.sharepoint.com/personal/jesslynnl_boldgroup_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fjesslynnl%5Fboldgroup%5Fcom%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files%2FFSU%2DTechTool%2DHelp%2DDoc%2Epdf&parent=%2Fpersonal%2Fjess...