Articles
App Support General Information - Manitou Integration Removal
In a customer reports that there is a delay in Sedona Office Client login due to Manitou Integration [message below]
Ensure that the Sedona Server is licensed *without* the Manitou Integration checked
Remove the following files a...
SedonaOffice to Manitou Integration
Find the file for information on the SedonaOffice to Manitou Integration here.
...
SedonaOffice & Stages Integration
Welcome to the SedonaOffice Stages Integration. This integration ensures greater continuity between linked databases with two-way sync functionality, reduces data entry as much as possible on both ends of the integration, and includes a smooth us...
Manitou Core - MWC Setup for Launching SedonaOffice Client
Manitou Setup
Make sure these DLLs are registered in the system running MWC. The DLLs need to be registered in the following order:
SedonaRemoteControl.dll
SedonaValidate.dll
Interop.SedonaRemoteControl.dll
To Install D...
Manitou Core - Upgrading the Manitou Integration Check - Sedona Server for 2.0 Compatibility
You will need access to the Sedona server to upgrade the Manitou Integration Check. The customer should have this information available for you prior to connecting.
Download the files
You can download the files needed here: https://su...
Manitou - SedonaCloud Linking Quick Start Guide
Overview
SedonaCloud / Manitou integration is very different from the legacy integration because it allows either side to be hosted in the BoldGroup Cloud offerings. This does mean that the previous method of doing bulk linking has to change ...
Manitou-SedonaOffice Setup and Functionality
Minimum Software Versions
AB 4.8.0+
SedonaOffice 6.1.0.51+
SedonaCloud 1.24+
Manitou 2.1.20+
Manitou to SedonaOffice - High Level Integration Description
Functionality:
Automatically create SedonaOffice customer...
Manitou - SO - AB Integration Release Strategy
Min Software Version
AB 4.8.0+
SedonaOffice 6.1.0.51+
SedonaCloud 1.24+
Manitou 2.1.20+
Manitou to SedonaOffice
High level Integration Description
Functionality
Automatically create SedonaOffice...
How to Handle CS Integration Issues
Customers moving from any version of SedonaOffice before 6.2.0.x will come across the following issues dealing with Monitored By/CS Integration on the site/system . The sections below will go over how to fix those issues.
CS In...
Manitou Edition Not Showing Message When Opening SedonaOffice
The document will go through the steps needed when SedonaOffice has been updated and the Legacy Manitou Edition stops showing on SedonaOffice Client. These steps only work for customers using Legacy Applications in Manitou, i.e. Operator Workstatio...
How to Control Automatically Copying Fields from SedonaOffice to Manitou
This document will go over how to control what is copied from SedonaOffice to Manitou automatically using the Legacy/OCX version of the integration. The version these steps cover is for SedonaOffice 6.2.0.16.
Overview
These steps cover th...
How to Find License Details for Manitou Server
This document will go over how to find the license details for the Manitou Server using the Bold License Client for versions 1.6.1 to 2.1.0.
Overview
The steps will need to be preformed on the Manitou server that is running the Bold Licens...
New CS System Must Be Accomplished Using the CS System Info Button (Internal)
The above message can occur when the CS_Integration_Id of the alarm company is not set to a non-integration value. If this value is not set to 1, then the system will be looking for an external link and cause a number of message to ...
How to Turn on Central Station Tracking and Copy to CS in SedonaOffice
This documentation will go over how to turn on Central Station Tracking when there is integration between SedonaOffice and an Alarm Monitoring Software.
Overview
The steps below will use Manitou Alarm Software as the example Alarm Moni...