Articles
SMTP Sync/ Sedona Web Troubleshooting Draft
KnowledgeSync email test message is stuck in pending status with an error code of 0
Aug 26, 2023 / ARTICLE # 000016020
Revision Date 06/19/2019
Module SedonaSync/KnowledgeSync Event Manager
Version 7.6 and higher
Desc...
Understanding Ademco Hi-Speed (Receiver Signals)
/*Ademco High Speed & Scantronics Protocol (8)
(9 channel/zone output)
8RRLLLAAAAsCCCCsCCCCsC[DC4]
Where,
8 : Protocol number
RR : Virtual Receiver number
LLL : Virtual Line number
AAAA : Account code
s : Spac...
Understanding Basic Signals (Receiver Signals)
1RRLLLssssAAAAAAsXGYYY[DC4]
Where, 1 : Protocol number.
RR : Virtual Receiver number.
LLL : Virtual Line number.
s : Space Character.
AAAAAA : Account Code, usually 4 digits with 2 leading spaces.
X : Event Code. See Ta...
Understanding Contact ID (Receiver Signals)
Contact-ID
5RRLLLs18AAAAQXYZGGCCC[DC4]
Where, 5 : Protocol number.
RR : Virtual Receiver number.
LLL : Virtual Line number.
s : Space.
18 : Contact-ID format identifier. (98 can also be used)
AAAA : Four digit acco...
Understanding DMP Signals (Receiver Signals)
PRRLLLsAAAAAsXT1…Tns[DC4]
Where:
P = DMP protocol identifier
RR = Virtual receiver number
LLL = Virtual Line numbers = spaces
AAAAA = Account code
.X = DMP serial format identifier
T1-Tn = Alarm Information
...
Understanding Modem II/III Signals (Receiver Signals)
6RRLLLaaaaaaAAAAXXYYYY[DC4]
When used with the SURGARD interface, this protocol is compatible with the RADIONICS D6500 Mode, except that the protocol number is '6'.
Or 1RRLLLaaaaaaAAAAXXYYYY[DC4]
Where,
6 : Protocol number.
...
Understanding Receiver Signals - General Breakdown
SIA
S2501[#001|Nri1/RP00]
ContactID
52501 18001E60201000
Caller-ID
42501 00012148627841
Modem II/III
12501 1949 Z 41
DMP
61 0001 Zr\081\t "BU\z 006"N.W.SHOP MOTION \a 002"INTERIOR \na"*47954...
Understanding SIA signals (Receiver Signals)
SRRLLL[#AAAAAA|EMMZZZZ/MMZZZZ/MMZZZZ][DC4]
Where,
S : SIA protocol 2 identifier.
RR : Virtual Receiver number.
LLL : Virtual Line number.
[ : Beginning Data Delimiter.
# : Account ID Block Code.
AAAAAA : Account ID...
Understanding System III Identifiers (Receiver Signals)
This is a breakdown of the System III Identifiers (Surgard).
("0", Protocols.SIA);
("1@",Protocols.HeartBeat);
("1", Protocols.Basic);
("3", Protocols.DVAC);
("4", Protocols.CallerID)
("5", Protocols.ContactID);
("...
WS_Account Error Fix - New Customer Registration - Web1.0 (2.7.81.5) Registration Code SO 6.2.0.9 or later
EXEC sp_rename 'WS_Account_Register', '1WS_Account_Register_old';
GO
/****** Object: StoredProcedure [dbo].[WS_Account_Register] Script Date: 2/22/2023 3:46:15 PM ******/
SET ANSI_NULLS ON
GO
SET QUOTED_...