Articles
Manitou Web Client 2.X+ Notifications
New Notifications icon in the Navigation bar
Overview
Created a centralized location for an Operator to view, acknowledge, and delete notifications indicated for the following Supervisor Workstation>Options>System when set to true...
Manitou Web Client 2.X & BoldNetNEO Client - Troubleshooting Guide
This document is intended to outline common missteps and hazards concerning installing and configuring the Manitou version Neo and BoldNet Neo web application(s). The troubleshooting steps within this document should assist you with quickly determin...
Manitou Web Client: Status Bar Error
Description of Issue:
Failed to update the status bar via script. Change browser settings to allow status bar updates via script.
Fixes:
1. Open the Control Panel.
2. Go to Internet Options > Security Tab > Custo...
Mitel - Web Client Phone Integration
Based on additional logging, we are trying to use the InteractiveVoice that the TAPI that we are using for Mitel claims to support. Our logging advises it isn't supported by the underlying service provider. At that point, it falls back to DataModem ...
MWC/BoldNet Neo: Error using Display Now on Reports
Description of Issue:
Using the Display Now option gives a 404 error. Running a report in MWC / BoldNet Neo may give an error similar to this:
Fixes:
Disable the Adobe Acrobat extension.
Chrome:
Go to chrome:/...
Update Manitou Client Shortcuts
-Go into Manitou Client Machine
-Under Manitou Workstation, right-click and select properties:
-Go to shortcut and under “Target:” you are going to add the path highlighted:
Target: "C:\Program Files (x86)\Bold Technol...