Contents
- Overview
- Technical Information/Usage
- System Configuration
- Customer Configuration
- Open/Close Events
- Non-Open/Close Events
Sentry AI
Overview
Manitou can integrate with Sentry AI Alert Verification via a URL sent within a standard XML signal. Opening a Sentry AI-generated alarm will also open a URL that directs the Operator to the Sentry AI Alert Verification viewer which will show a still image captured at the time of the alarm, live feed, and other features provided by Sentry AI. Manitou can also support reverse commands that send back Operator feedback to Sentry AI before closing the alarm. Traditional Open and Closes alarms from standard alarm panels can run Action Patterns containing a reverse command back to Sentry AI (thereby also arming/disarming the video system) and close the alarm, all done via the Auto Client.Return to Contents
Technical Information / Usage
The Sentry AI Alert Verification viewer (Web Based) will be used to view a still image from the alarms. Alarms will be sent from the customer panel sending in XML format that includes the URL that will direct to the Alert Verification path in the Sentry AI viewer in a browser page. There is no additional software that needs to be installed.Reverse commands will need to be configured on the Monitoring Station record.
A reverse channel route will need to be created for the reverse commands.
A new Receiver Type will need to be configured that uses XML type.
A new Receiver Line Prefix will need to be created.
A new TX Type will need to be created.
Auto Client will be preferred for managing Open/Close alarms so that a reverse command acknowledging the alarms can be sent back to SentryAI and the alarms closed without operator intervention.
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System Configuration
In Manitou navigate to Maintenance>Transmitter Types. Click Edit and highlight Event Monitoring and click Add. Create a new Transmitter Type SENTRAYAI. Leave all as the default except check the box for 'Web Capable' and 'Raw Event Programming' and Save.
In Supervisor Workstation navigate to Maintenance>Setup>SubTypes and Edit>Add
Select the radio button for 'Reverse Command Types' and add a Description of SentryAI and click OK and Save
Next, navigate to Maintenance>Setup>Receiver Types and verify there is an existing Receiver Type for BOLDXML with the options of 'DEBUG=1,MODEL=1'. If it doesn't not exist create it, or a copy of an existing BOLDXML receiver type with those options.
Still, in Supervisor Workstation navigate to Maintenance>Setup>Receivers. First, create the Receiver Line Prefix by highlighting Rec Line Prefixes and clicking Add. Add the Receiver Line Prefix and the description. Click OK and save.
Back in Manitou navigate to the Monitoring Company record>TX ID Ranges. Edit and add the new Receiver Line Prefix and create a range. Save.
Still, in Manitou create a new system account that uses the SentryAI Transmitter Type and the Receiver Line Prefix with a unique Transmitter ID.
Go back to Supervisor Workstation and go back to Maintenance>Receivers. Go back into edit mode and select the primary FEP and click Add. Add a new Receiver and choose the Receiver Type as the BOLDXML (or the copy) previously made. Add a description of SentryAI and click OK. Update the port type to TCP/IP (In), the host IP as the IP where the FEP is running, and the port number you want to use for communication. Select the Default Receiver Line Prefix as the SentryAI prefix previously created for both Defaults and Default Designation for Unknown Signals. Select the System account created above as the default account. Save.
Still, in Supervisor Workstation navigate to Maintenance>Setup>Reverse Channel Routes. Click Edit and highlight Sentry AI and click Add. Add SentryAI as the description and click OK. Set the Application Type to FEP, the Receiver line prefix to SAI (or what you created earlier), select the specific FEP the receiver was added to, and select the specific Receiver. Select * for the Receiver Line and leave Receiver Type blank. Save.
Navigate back to Manitou and go to the Monitoring Company record>Reverse Commands. Click and highlight SentryAI. Click Add. Set the first command as 'Send Alarm'. Set the Description the same and Type to 'SentryAI' and click Done. Click the edit on the newly created reverse command.
Set -
Group -Unspecified
User Group - Operator
Response Type - Immediate
Response Delay - 300
Command Level - Customer
Command Detail - None
Under Availability only check 'Alarm Only'
Under Attributes only check 'Retransmission'
Leave all unchecked under CP Types for Retransmission
Under the Options parameters create five Database field types, all as Data Type 'Text'. They should map to the DB values in this order:
Transmitter ID
Event Code
Event Description
Area Number
Event Time
Click Save to save the first reverse command.
Click and highlight SentryAI. Click Add. Set the second command as 'Send Feedback'. Edit the new reverse command.
Set -
Group -Unspecified
User Group - Operator
Response Type - Immediate
Response Delay - 300
Command Level - Customer
Command Detail - None
Under Availability only check 'Alarm Only'
Under Attributes only check 'Retransmission'
Leave all unchecked under CP Types for Retransmission
Under Optional Parameters set the first one as a Database field type and Data type of 'Text' that maps to the DB Value of 'Transmitter ID'.
Create two Field Type rows of type 'User Input' and both Data Type 'Text'. For the Label on the first one add 'Was this a valid Alarm?' and the second 'Additional Comments for Sentry AI'. Save your changes.
Go back to Supervisor Workstation and navigate to Maintenance>Transmitter Types. Select the SENTRYAI Transmitter Type and edit. Update the Reverse Cmd Protocol to SentryAI.
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Customer Configuration
Find or create an existing customer that will be using the SentryAI. Add a System to the account that uses the SentryAI Receiver Line Prefix and the TX Type of SENTRYAI with a valid TX ID.
The customer should have a least one Area and Zone to send alarms to. For customers using Open/Close schedules verify a schedule exists on an Area.
Navigate to the customer's Action Patterns. Highlight Customer level and click the button to Add. Add the first Action Pattern as 'FEEDBACK' with the description 'Send Feedback to Sentry AI'. Click Next to continue. Add a Contact to Customer, or whatever the customer-preferred contact tree looks like. As the last Action select 'Send' under External Handling. Set the Route to the previously set Reverse Channel Route. Verify the two User Input fields show at the bottom. Click Apply and Save.
Create a second Action Pattern for Sending an Alarm back to SentryAI to acknowledge Open and Close Alarms. Name the second Action Pattern 'SEND' and the only action as 'Send' under External Actions. Select the 'Send Alarm' as the Command and select the Route to the previously set Reverse Channel Route. Verify the two User Input fields show at the bottom. Set the Action as 'Auto Run' by checking the checkbox. Add a Close action from under 'Alarm Handling' and set the Action as 'Auto Run' by checking the checkbox Click Apply and Save.
Navigate to the Customer's Programming under the Sentry AI System. Click to edit and add lines of Event Programming. Add two rows for Open and Close changing the Alarm status to 'Yes' and selecting the Action ID as the 'SEND' Action Pattern.
Create another row of Event Programming for a non-open/closing event. Select 'FEEDBACK' as the Action ID.
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Open/Close Events
Adjust the customer customers schedule or send in a manual Open/Close event. To test this you can stop the Auto Client from running and do the actions manually. Or send in with the Auto Client running and verify in the Customer Activity Log that the reverse command was sent.
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Non-Open/Close Events
Send in a manual FEP (xml packet) alarm that was previously set up in the Event Programming. Open the alarm from the queue.When you open the alarm, another browser tab will open that shows the Sentry Alert Verification showing a still image of the event.
Navigate back to the alarm in Manitou. Go through the action items. On the Reverse Command action, a box will appear asking for the reverse command parameters.
The user can type in a 'Yes' or a 'No' for the first question. Then they may type in additional notes as needed.
Click 'Done' when complete.
The Reverse Command in the Action Pattern should turn red when the action is complete, meaning the data input in the User fields was successfully relayed back to Sentry AI.
The Activity Log should also show that the Reverse Command was 'Completed'
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